Warranty Information

MoistureShield Composite Decking is manufactured by Advanced Environmental Recycling Technologies, Inc. (A.E.R.T.) and warrants MoistureShield products against rot, decay and termite damage with a limited warranty ranging from 20-years to lifetime, depending on the product. For complete warranty details, please review the appropriate warranty.

Essential Collection:
20-year limited warranty

EcoShield® Deck Tiles:
20-year limited warranty

Fencing Products:
25-year limited warranty

Vantage and Elite Collection:
Transferable Limited Lifetime Warranty, which can be transferred one time

International Warranty
Commercial Warranty (PDF)
Residential Warranty (PDF)

For questions regarding the MoistureShield decking product warranty, please contact our Customer Service Department at 866-729-2378 or via e-mail at customerservice@moistureshield.com.

Register your warranty online:

Homeowner Information (where the MoistureShield product is installed)

* First Name
* Last Name
* Address
* City
* State/Province:
* Zip/Postal Code
* Please Select
* E-Mail

Contractor Information (Contractor or Builder who installed the product)

* First Name
* Last Name
* Address
* City
* State/Province:
* Zip/Postal Code
* Please Select
* Phone Number
* E-Mail

Demographic Information

Household size:

Number of household residents in the following age groups:
0-12
13-18
19-25
26-40
41-55
56+

Household income:
Under $35,000
$36,000 - $50,000
$51,000 - $75,000
$76,000 - $100,000
$100,000+

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Product Information

How did you learn about MoistureShield?
* Date of Purchase
* Date of Installation
* Date of Completion
* Approximate Square Footage of your deck
* Approximate Total Cost of Deck

Please keep your original receipts for your own records, as they contain valuable information that may be useful if you have questions or need assistance regarding your deck in the future.

* Primary Color
Seasoned Mahogany
Rustic Cedar
Cape Cod Gray
Earthtone
Terracotta
Desert Sand
Tiger Wood
Walnut

* Decking:
MoistureShield^®
Essential Collection
Vantage Collection
Elite Collection
Juniper Collection™
EcoShield™ Deck Tiles
MoistureShield^® FR

* Railing:
Post
Post Collar
Post Cap
Bull Nose/Edge Trim
Trim Board
Magnum Railing
N/A

* Fencing:
Residential
Rustic Cedar
Earthtone
Commercial Grade
Rustic Cedar
N/A

* Type of Fastener used:
Screws
Hidden Fastener System
Other

* Best product feature:
Price
Warranty
Color
Texture
Ease of installation
Green aspect
Other

* Did you accessorize your deck with any of the following:
Lights
Decorative balusters (other than MoistureShield products)
Decorative Caps (other than MoistureShield products)
N/A