Care & Cleaning

Warranty Information

MoistureShield Composite Decking is manufactured by Advanced Environmental Recycling Technologies, Inc. (A.E.R.T.) and warrants MoistureShield products against rot, decay and termite damage with a limited warranty ranging from 20-years to lifetime, depending on the product. For complete warranty details, please review the appropriate warranty.

Essential Collection:
20-year limited warranty

EcoShield® Deck Tiles:
20-year limited warranty

Fencing Products:
25-year limited warranty

Vantage and Elite Collection:
Transferable Limited Lifetime Warranty, which can be transferred one time

International Warranty
Commercial Warranty (PDF)
Residential Warranty (PDF)

For questions regarding the MoistureShield decking product warranty, please contact our Customer Service Department at 866-729-2378 or via e-mail at customerservice@moistureshield.com.

Register your warranty online:

Homeowner Information (where the MoistureShield product is installed)
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Contractor Information (Contractor or Builder who installed the product)
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Demographic Information

Number of household residents in the following age groups:
0-12
13-18
19-25
26-40
41-55
56+

Household income:





Share your deck photo.

Product Information
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Please keep your original receipts for your own records, as they contain valuable information that may be useful if you have questions or need assistance regarding your deck in the future.

* Primary Color







* Decking:






* Railing:






* Fencing:





* Type of Fastener used:


* Best product feature:






* Did you accessorize your deck with any of the following: